SHIPPING
Please note that we ship by default with an Authority to Leave, sending to business addresses where possible so we know that someone will take collection. Sometimes we will require signature on delivery.
Typically we pack your order within 2 business days of receiving it and possibly confirming your order with you, so please ensure your contact details are correct, and look out for a potential call from 08 93446252
We ship mostly via Australia Post, but at other timers we may opt to use alternate carriers.
Delivery times can vary greatly - it's a big country and we are in the west. Simply put, once it has left us, we (and pretty much everyone doing this) have no control of the times unfortunately. Once the goods have left, they are in the hands of the freight company. And it's a long way between scanners, so don't be surprised if you do not see updates. We are a customer too from many suppliers, so we feel your pain, we all want to know where our orders are, but please understand the restrictions we all face with information.
Quite often, larger items, which otherwise would be cost prohibitive due to the bulk and weight, are subsidised by us, so we are working with you believe it or not!!
Alas, due to a bad run of luck, we no longer send to Parcel Lockers.
If you are in Perth, you are in luck!! Free local pickup is an option - contact us for more information before completing your checkout.
(08) 9344 6252
Shop 9/58 Erindale Rd, Balcatta WA 6021
(We are in the same strip of shops as Altronics, Bridgestone, Down Range, Framers Point, NextBike, Pack-n-Send, Solomons Carpets, WA Florists)
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P.S Don't worry we won't bombard you - ain't nobody got time for that!